NHTSA Complaint #11559485 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11559485
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	December 5, 2023
Date Filed	December 11, 2023
Mileage	107,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2016 Kia Soul. The contact stated while driving 70 MPH, the vehicle lost motive power and was unable to accelerate above 70 MPH. The contact was able to pull the vehicle to the shoulder of the road, where the vehicle stalled. The vehicle was able to restart, but the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the catalytic converter. The vehicle was not repaired. The vehicle was taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 107,000.

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