NHTSA Complaint #11559269 — 2018 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11559269
Vehicle 2018 GMC TERRAIN
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Driving 2,5 hrs from Binghamton, NY towards Long Island on Saturday. We took a short break and after that I got onto the highway and not even hit the 50 miles/hour speed I received “engine power reduce” alert on the dashboard and car stalled. I was able to pull the car off the road. I was provided a tow truck by the state police and moved to closest GMC service, GRAND PRİZE GMC Nanuet, NY. This car has only 30,309 miles and it’s 2018. The car has been fixed by replacing 5 parts, oxygen sensor, pcv tube, air inlet tube etc. We ended up paying $1,460 just before the Holidays. Rightfully, we are very upset with this unexpected event driving a basically brand new car, in 30000 miles. This car has been mostly driven by my wife who is in 60s in local streets not exposed to harsh enviroments. There is a recall I noticed online for 2019 models and almost from the same area of throttle body, but nothing for 2018. Now, my wife and I hesitating to drive the car. Are we going to get stuck on the road again?

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