NHTSA Complaint #11667521 — 2018 GMC TERRAIN
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11667521 |
| Vehicle | 2018 GMC TERRAIN |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
My car started experiencing a strange problem while braking on June 15. I released the parking brake leaving my parents driveway. I coasted backwards (as usual), and when I pressed the brake the car didn't stop as expected and the brake pedal was very hard to press. It eventually stopped. I put into park, then put the emergency brake on, then released all and tried again and encountered the same issue, that it was very very slow to stop and the brake pedal was hard to push in. I got home, parked the car - tested the reverse brake on flat surface and didn't notice the issue. The next day, the problem started happening with the front brake as well and an error code popped up that said 'check brake assist' which I've never seen before. I brought it to my local mechanic, who took a look and said that it's a vacuum pump failure, and the result is a lot of metal shards were released into the engine when the vacuum pump failed. My mechanic recommended I take to a GMC dealer for further evaluation. I looked up the recall on this issue, and see that it impacts a lot cars, including the 2017 GMC terrain, but not my 2018 GMC terrain. I am going to take it to the GMC dealer but I'm afraid I won't be able to afford the repair, and it doesn't seem like there was anything I could have done to prevent this from happening.
Related Complaints for the 2018 GMC TERRAIN
Other ENGINE Complaints
#11708515
Vacuum pump failure resulting in crankshaft sensor to completely sheer off.
#11691195
April 2025, Vacuum Pump went out meaning lost breaks going 60 miles per hour down the road after engine light came on...
#11672277
Broken piston land and ring. car went into 'limp mode' while driving on interstate. Taken to dealer, told new engine ...
#11659131
Timing chain. It had no warning and failed due to poor design and gm in Europe fixed/addressed the issue by installin...
#11655132
My vehicle’s engine was the component that failed. I was driving home from work. It is a forty-two minute commute. I ...
Recent Complaints for the 2018 GMC TERRAIN
#11716669
POWER TRAIN
The contact owns a 2018 GMC Terrain. The contact stated that while driving at various speeds, there was an abnormal g...
#11714113
FUEL/PROPULSION SYSTEM
Turbo boost went out in my vehicle and 3 others with the same engine, different makes/models. Vehicles were serviced ...
#11704389
ELECTRICAL SYSTEM
The infotainment system will just randomly start going haywire and when it happens, you cannot use the touchscreen. I...
#11703650
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 GMC Terrain. The contact stated that while driving approximately 30 MPH, the brake pedal beca...
#11700844
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle shudd...