NHTSA Complaint #11714113 — 2018 GMC TERRAIN

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11714113
Vehicle 2018 GMC TERRAIN
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Turbo boost went out in my vehicle and 3 others with the same engine, different makes/models. Vehicles were serviced at Grayling Car Care 4430 M-72, Grayling, MI 49738 (989) 348-3200. Significant power loss, sluggish acceleration, poor fuel economy, and often strange noises (whining, grinding), accompanied by blue smoke from burning oil and a lit check engine light, with the severe risk of catastrophic engine damage from broken parts entering the engine if driven, requiring prompt replacement. It's generally unsafe to drive with a bad turbo, as metal fragments can destroy the engine.

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