NHTSA Complaint #11559145 — 2016 SUBARU CROSSTREK
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11559145 |
| Vehicle | 2016 SUBARU CROSSTREK |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
I own a 2016 Subaru Crosstrek with only 37,000 miles. There is a problem with my battery being drained after not driving the car for several days. I have had to call for a jump start 3 times, Aug. 8, 2023, Sept. 5, 2023 and Nov. 14, 2023, each time after returning from vacation. I replaced the battery when it happened the second time, but the problem continued to occur. I have taken my car to the Subaru dealership for diagnostic. They checked the draw level in the vehicle electric system found excessive draw of 350MAH when everything was turned off. The performed DCM (data control module) check and disconnected the fuse. The draw dropped down to 15MAH. I was told I could leave the fuse disconnected, which would leave me with a useless navigation system, loss of front speakers and bluetooth, or replace the DCM that would cost me around $1000. I have done research online and found this is an ongoing problem with Subaru. There were no warning lamps, messages or other symptoms prior to the failure each time. This poses a safety risk if I am in a public parking late at night and I cannot get my car started. I have reported the problem to Subaru of America.
Related Complaints for the 2016 SUBARU CROSSTREK
Other ELECTRICAL SYSTEM Complaints
#11697638
A/C Control Head and connector burned on both ends. Dealer service center stated it was a significant safety/fire haz...
#11601238
I have a 2016 Subaru Crosstrek. Unfortunately I have had a couple of issues. The main thing being the horn. The locat...
#11600905
Battery drain Bought new battery Got dcm update Pulled dcm fuse Still battery goes dead Thousands of vehicles invol...
#11594555
Horn failed to sound. It sounds when hitting the lock button three times, but doesn’t when the steering wheel is pres...
#11575075
Since at least 2009 all Subaru models have a faulty air bag Clockspring. The horn doesn’t work due to this. Subaru kn...
Recent Complaints for the 2016 SUBARU CROSSTREK
#11704175
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Within 24 hours of purchase, the exhaust pipe became detached underneath the vehicle and exhaust fumes and odor were ...
#11658990
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Hood latch failed causing hood to fly open, smashing and breaking my windshield.
#11657595
POWER TRAIN
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the d...
#11657595
STEERING
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the d...
#11657595
UNKNOWN OR OTHER
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the d...