NHTSA Complaint #11559091 — 2009 DODGE GRAND CARAVAN

The contact owns a 2009 Dodge Grand Caravan. The contact stated that while parked with the keys out of the ignition, the contact heard a loud pop coming from the passenger’s side of the vehicle. The contact stated that the driver’s and passenger’s side deployed without impact. The dealer was contacted and advised the contact to inform the manufacturer of the failure. The vehicle was towed to the dealer who had not diagnosed or repaired the vehicle. The manufacturer was made aware of the failure and opened a case. The contact stated that the vehicle was not inspected. The approximate failure mileage was 160,000.