NHTSA Complaint #11361289 — 2009 DODGE GRAND CARAVAN

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11361289
Vehicle	2009 DODGE GRAND CARAVAN
Component	AIR BAGS
Date of Incident	September 20, 2020
Date Filed	September 26, 2020
Mileage	71,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

AIRBAG LIGHT CAME ON WHEN STARTED VEHICLE AND NEVER TURNED OFF. TOOK IT IN TO DEALER AND WAS TOLD IT WAS MY BATTERY CAUSING THE LIGHT. REPLACED THE BATTERY AND THEY RE-DID THE DIAGNOSTIC AND THEY TOLD ME THE ORC MODULE IS BAD DUE TO THE BATTERY. THEY SAID MY BATTERY WAS CHARGING TO 1000 VOLTS AND WAS ONLY SUPPOSED TO BE 800VOLTS. SO NOW I AM STUCK WITH A BILL FOR $631. I WAS TOLD THAT THE SAME YEAR MODEL HAD A RECALL FOR THIS REASON AND MINE DIDN'T QUALIFY BECAUSE IT WAS MADE 23 DAYS AFTER THE RECAL NOTICE S07. THE VAN IS IN THE SHOP CURRENTLY WAITING ON THE PART.

Related Complaints for the 2009 DODGE GRAND CARAVAN

Other AIR BAGS Complaints

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#11255831 — September 16, 2019 — TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARN...

#11229620 — July 5, 2019 — TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE AIR BAGS DEPLOYED WITHOUT WARNING ...

#11189975 — March 19, 2019 — TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 ...

#11129477 — September 14, 2018 — THE AC DRAIN LEAKS WATER UNDER THE DASH WHEN THE AC IS ON AND MAY AFFECT THE AIR BAG WIRING OR OTHER ELECTRICAL FUNCT...

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