NHTSA Complaint #11255831 — 2009 DODGE GRAND CARAVAN

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT FOUND THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE VEHICLE RECEIVED THE RECALL REPAIR FOR THE REPLACEMENT OF THE IGNITION SWITCH; HOWEVER, SEVERAL YEARS LATER, THE PART THAT WAS REPLACED BEGAN EXHIBITING THE SAME FAILURES INDICATED IN THE ORIGINAL RECALL. THE CONTACT STATED THAT THE IGNITION SWITCH WOULD MOVE FROM THE RUN POSITION TO TURNING OFF THE ENGINE. THE CONTACT HAD NOT SPOKEN WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 187,000.