NHTSA Complaint #11559021 — 2018 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11559021
Vehicle 2018 RAM 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I am writing to urgently address a safety issue I have encountered with my 2018 Ram 1500 EcoDiesel VIN: [XXX] vehicle, which poses a significant risk to myself and others on the road. I purchased my 2018 Ram 1500 EcoDiesel in 2018. Regrettably, I have faced persistent problems with crankshaft bearing failures, resulting in engine failure on two occasions – first at 70,000 miles and subsequently after another 70,000 miles. Both instances necessitated engine replacements. The location of the truck is Ron Carter Chrysler Jeep Dodge Ram League City at Address 3535 Gulf Fwy, League City, TX 77573. During the initial replacement, a rebuilt or used engine was installed per Chrysler's directive, which was stated to carry a three-year warranty. However, despite being within this warranty period, the dealership has declined to honor the warranty claim for the second engine failure. Beyond the financial strain this has imposed on my family, there is a grave safety concern associated with these repeated engine failures. The sudden loss of engine power while driving poses a significant risk on the road, creating unsafe conditions. I have experienced instances where the engine stopped abruptly, causing a near-collision due to the loss of power. I am reaching out to the National Highway Traffic Safety Administration to highlight this safety issue and to request your urgent assistance in addressing this matter. These repeated engine failures not only jeopardize my safety but also that of other motorists on the road. I implore the NHTSA to investigate this matter promptly to prevent potential accidents and ensure the safety of all drivers who might be affected by similar issues in these vehicles. I am open to providing additional details, and documentation, or participating in any investigations necessary to address this critical safety concern. I can be reached at [XXX] or [XXX] to discuss this matter further. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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