NHTSA Complaint #11713675 — 2018 RAM 1500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11713675 |
| Vehicle | 2018 RAM 1500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NM |
Consumer Description
System involved: The vehicle experienced a sudden electronic/network failure consistent with loss of ECU/BCM/CAN bus communication. The instrument cluster, throttle control, and HVAC system became inoperative simultaneously. • Safety risk: While driving, the vehicle abruptly lost throttle response and critical driver information with no warning, followed by an uncommanded engine shutdown after coming to a stop. This created a serious risk of collision due to loss of propulsion, inability to react to traffic conditions, and lack of situational awareness. • Confirmation of issue: The vehicle was evaluated by an dodge service center, which identified an ECU software mismatch and performed a system update. The failure has not been intentionally reproduced due to safety concerns, but the incident is documented. • Inspections conducted: The vehicle has been inspected by an dodge service center. It has not yet been inspected by the manufacturer, police, or insurance representatives, as no accident occurred. • Warnings or prior symptoms: No warning lights, messages, or abnormal behavior were present prior to the failure. The malfunction occurred suddenly and without advance notice.
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