NHTSA Complaint #11558990 — 2018 JEEP GRAND CHEROKEE UNKNOWN OR OTHER

Complaint Details

ODI Number	11558990
Vehicle	2018 JEEP GRAND CHEROKEE
Component	UNKNOWN OR OTHER
Date of Incident	May 4, 2023
Date Filed	December 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The display screen in the center of the dashboard is delaminating. This is very dangerous becasue it randomly changes all the settings constantly. heat on/off, radio on/off anything that has a touch button on the screen (which is just about everything for that car) can randomly change at any time. It is getting worse as time goes on. This is a safety issue. When looking online I see this is very common for 2018 Jeeps, but is not a recall. It is a safety issue and should be a recall it is happening to so many 2018 Jeeps.

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