NHTSA Complaint #11558860 — 2018 MAZDA CX-9

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11558860
Vehicle 2018 MAZDA CX-9
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Cracked cylinder head resulting in no heat, leaking coolant and risk of overheating and fire. Crack on backside of cylinder head near exhaust manifold bolts. Weight of exhaust manifold is too much for the cylinder head and results in a Crack around the bolt. Cylinder head was casted too thin at the factory resulting in the head no being able to support the weight of the turbo and exhaust manifold. Mazda is not covering the defect under goodwill when customer is outside of warranty even though it effects every 2.5 turbo engine made between 2015 and 2020.

Related Complaints for the 2018 MAZDA CX-9

Other ENGINE Complaints

#11716057 Here the facts, bought a car out of state (Illinois) from Iowa with 130,131 miles on Sept 12th 2025, Mazda CX9, the ...
#11681066 Cracked cylinder head/leaking coolant.
#11674928 . In January 2024, I purchased a used 2018 Mazda CX-9. The vehicle ran well until [XXX], when I discovered an engine ...
#11657829 Our Mazda CX-9, having roughly 86,000 miles, had catastrophic engine failure while driving. This is caused by coolant...
#11654683 coolant leaking from engine block cracked cylinder head

Recent Complaints for the 2018 MAZDA CX-9

#11719629 SEATS The adjustable rails holding the rear left seat in place no longer latch. It is available for inspection. This is the...
#11713860 ELECTRICAL SYSTEM Passenger seat heater either had a grounding issue or shorted out, causing to seat to start smoldering and catching f...
#11694595 VISIBILITY/WIPER Passenger side sun visor will not stay in place. Cannot lock it in up position, which means it droops. Causing sight ...
#11686751 BACK OVER PREVENTION: WARNINGS [XXX] 2018 MAZDA CX-9 GRAND TOURING 89014 MILES Date: 9/11/2025 To: Mazda North American Operations Attn: Customer...
#11686751 ELECTRICAL SYSTEM [XXX] 2018 MAZDA CX-9 GRAND TOURING 89014 MILES Date: 9/11/2025 To: Mazda North American Operations Attn: Customer...
Check any vehicle history by VIN - Free vehicle history report