NHTSA Complaint #11558722 — 2020 FORD EXPLORER ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	11558722
Vehicle	2020 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING
Date of Incident	December 5, 2023
Date Filed	December 6, 2023
Mileage	82,253 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2020 Ford Explorer. The contact stated while driving 35 MPH, an unknown warning light illuminated. The vehicle was taken to a local Pep Boys, where it was diagnosed and determined that the EVAP system was leaking. The vehicle was not repaired. An unknown dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,253.

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