NHTSA Complaint #11558455 — 2018 JEEP GRAND CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11558455
Vehicle 2018 JEEP GRAND CHEROKEE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

All three brake lights stayed illuminated during car operation regardless of brake pedal pressed. I was able to shift and start my car without pressing the brake putting my family and other pedestrians at risk of being run over if the car shifted out of park unexpectedly. Also no warning lights were on at all, so I drove on the road with my brake lights illuminated increasing risk for injury or death in a crash. It turns out the part is a hydraulic control unit. It was reading 120psi when the pedal wasn’t even pressed. This was replaced by an independent shop and fixed the issue. I found out that there was a recall done on 2011-2022 Jeep Grand Cherokees. This recall was “Equipment Safety Recall 21A NHTSA 23E-019”. This recall calls out this exact problem for our exact model and the exact part replaced. My vehicle did not qualify for this recall for some reason which does not make sense because of the following information. The Julian date range for the failed part is 8166-9106. The part pulled out of my vehicle has a Julian date of 8228. I am more than willing to provide photos and any documentation showing this repairs high cost and that it was done. There needs to be another recall with these cars to include mine and many others as this issue could cause death of unsuspecting people around the vehicle. It’s ridiculous that my vehicle did not qualify for this recall when I have an obviously failed part that FCA knows about but refuses to fix or reimburse me for. Please investigate this and enact a recall to fix a problem that was bad enough to be recalled once for another batch of cars. There are other cars out there that could cause death or serious injury.

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