NHTSA Complaint #11558447 — 2020 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11558447
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	July 15, 2023
Date Filed	December 4, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

My driver side door began to make a popping sound and was hard to open and shut. Now it feels like the door will fall off or open while driving and has caused the window to no longer roll down. The Ford dealership (Bob Tomes) has acknowledged the problem and the same problem with other same year models but will not take care of the issue unless I pay full price out of pocket.

Related Complaints for the 2020 FORD ESCAPE

Other STRUCTURE:BODY Complaints

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#11707723 — December 30, 2025 — The driver side door is popping and cracking when I open it. It literally sounds like it's going to break and fall of...

#11706362 — December 21, 2025 — My vehicle was subject to Ford Campaign 23B56 (front door check-arm reinforcement spot weld inspection). The dealersh...

#11705346 — December 16, 2025 — there was a door weld recall on my vehicles' door. I took it to the service shop. Was told Ford had no doors for rep...

Recent Complaints for the 2020 FORD ESCAPE

#11719432 — UNKNOWN OR OTHER — February 20, 2026 — Drivers side door is popping/cracking. Upon reasearching I found numerous others complaing of the same problem

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