NHTSA Complaint #11558184 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11558184
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	November 30, 2023
Date Filed	December 3, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I had my car for almost a year and kept up with the oil changes and other minor work on the vehicle. Then all of a sudden my oil light kept coming on when I had gotten an oil change two days before. I had a mechanic check under the hood and they stated it was no oil in the car i than told them that I just got an oil change two days ago and that I never had an problem with this before every since than I had to constantly get oil changes because the car would run down quickly. I took the car to Kia for them to take a look at it and found out I got a recall on the catalytic converter system and they claim to have fixed it. Kia stated there was no oil leak that would cause the car to continue to need oil I told them how many times I had to get top offs and oil changes. The car started knocking loudly and shutting off in the middle of driving and next thing I know a mechanic is telling me that my motor is gone.

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