NHTSA Complaint #11557844 — 2016 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11557844
Vehicle	2016 FORD FOCUS
Component	POWER TRAIN
Date of Incident	November 27, 2023
Date Filed	December 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

My 2016 Ford Focus SE is exhibiting the same PowerShift issues that are well known with this model of vehicle. I had the transmission replaced in April 2020 at 59,000 miles, as well as the TCM reprogrammed as part of the customer service program. Now, in 2023 and at 79,000 miles, my vehicle exhibits the exact same issues. I have contacted Ford to try and rectify, however they are saying my vehicle is not within any customer program/recall as it was built in April 2016 (the original scope only covered Focus' up to November 2015). I can 100% attest that, after 3 years/20,000 miles since the repair to transmission and TCM was made, this car is exhibiting the same transmission slip issues that now make it extremely dangerous to drive.

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