NHTSA Complaint #11557700 — 2011 FORD FUSION SERVICE BRAKES

Complaint Details

ODI Number	11557700
Vehicle	2011 FORD FUSION
Component	SERVICE BRAKES
Date of Incident	November 27, 2023
Date Filed	November 30, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The brake pedal on my 2011 Fusion compressed to the floor just barely stopping the vehicle. This happened suddenly without warning. This puts me, other drivers, and pedestrians at risk. This braking issue was confirmed by my mechanic. My mechanic said that the issue is with the hydraulic control unit (ABS part), and he said that it looks to be like the exact issue covered in the current recall for 2006-2010 Fusion models. He also replaced the brake master cylinder as part of the problem although the brake pedal is still very soft. The local Ford dealership confirmed the issue but says the ABS part is on back order thru early 2024.

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