NHTSA Complaint #11557623 — 2020 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11557623
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	November 20, 2023
Date Filed	November 30, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Drivers door Check Arm has broken from door because of faulty spot welds from factory. You no longer have control of door when opening and door can swing open to full opening and out of control. This problem was confirmed by Fred Beans Ford in Boyertown PA. Apparently according to dealership this is an ongoing issue and Ford Refuses to recall or fix if out of warranty. I was quoted $2800 for the repair. My car has 31500 miles on it.

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