NHTSA Complaint #11557618 — 2017 CHEVROLET VOLT

Chevy Volt's Exhaust Gas Recirculation (EGR) system valve and cooler The EGR system on these cars are faulty. I have had to take this car in multiple times related to the EGR. In Septemer 2023 car suddenly stopped on middle of highway putting my life in danger. At dealership Pohanka Chevy in Northern Virginia, I was told it was the EGR valve, I had the EGR cooler replaced by the same dealership in 2023 so I took the car to Koons Chevy in Northern Virginia for a second opinion. The dealership indicated that this is very common problem with Chevy Volts and they said the parts are not available for it. Apparently the last customer waited 3 months. Currently the car will not run on the gas engine but only on the electric which is about 40 to 50 miles which makes it non useable for me. In addition, the car will not part emissions test rendering it against the law for me to use even if the engine was running. I reported this to Chevy corporate (case number XXX) and now it has been multiple months and nothing has happened except Chevy sending me a email every ten days indicating they do not have a part. They will not also give me a rental (I have to pay out of pocket and they will reimburse me which is something I cannot afford). Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, I took it to two chevy dealerships in Northern Virginia and one in Georgetown Delaware. They cannot correct the issue since there are no EGR valves. The car will not pass emissions test. The Chevy dealer I am using is Koons Chevy at Tysons Corner, Phone 703-448-7221 (POC was Johnathon) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Check engine light I purchased this car brand new of the lot ($37K) and now saddled with something that is of no use INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI