NHTSA Complaint #11557534 — 2016 FORD F-150

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11557534
Vehicle	2016 FORD F-150
Component	SEATS
Date of Incident	November 26, 2023
Date Filed	November 29, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

This issue is related to safety recall #17S40 involves over 177,000 2016 F-150 pickup trucks and Explorer SUV's with power seats. A defectively placed bolt in the sliding track that holds the front-row power seats in place may allow the seats to move more than they should during a crash, increasing the risk of injury to any front-seat passengers. My truck's recall was serviced by Riverbend Ford in 2018, but the seat has failed again. I have taken my truck to Hardy Family Ford. My complaint is Ford Motor Company should repair this safety recall free of charge to Hardy Family Ford and ME. I should not have to pay the expenses for this Ford manufactured defect. Can you help resolve? My name is [XXX] , and my contact number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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