NHTSA Complaint #11557441 — 2019 FORD ECOSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11557441
Vehicle	2019 FORD ECOSPORT
Component	ENGINE
Date of Incident	November 20, 2023
Date Filed	November 29, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

Low oil pressure light came on. Pulled over right away. No rough idle or any odd noises. Had it towed to the ford dealership. Was told it was an oil pump retention belt that broke and the engine had no compression. The belt pieces were found in oil. Was told the engine had catastrophic failure due to the belt breaking. And would need to replace the whole engine. The car is a 2019 and only had 70000 miles on it. 10000 miles out of warranty. So I would have to pay for the entire thing. Ford would not take any responsibility. Called the ford costumer service assistance and was told no recalls were put out for that. I know there is a NHTSA investigation going on so I wanted to add my name to the list of people this has happened to.

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