NHTSA Complaint #11557232 — 2022 HONDA HR-V

Received the following message on the infotainment screen upon starting my car: "system lost power and is acquiring its location from the GPS satellites. This usually takes less than 10 minutes. * Start the engine. * Park the vehicle in an open area away from trees, power lines, and tall buildings. * Remove loose articles, mobile phones, or electrical accessories located near the GPS antenna. * If this screen is displayed repeatedly when starting the vehicle, see your dealer" Took the car back to the dealership, they ran some basic tests and said they couldn't replicate the issue and to bring it back if it happened again. When it happened again, I returned to a Honda dealership that told me that I would have to pay a diagnostic fee to determine what was wrong and that since the error wasn't happening at the time more than likely they wouldn't be able to find anything. I even had a recording of it happening on my phone when it did happen. I have had this happen at least 20-25 times since I purchased the car in April 2022. It renders the infotainment completely useless for any sort of navigation, reverse camera, or radio.