NHTSA Complaint #11557164 — 2020 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11557164
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	November 19, 2023
Date Filed	November 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Every time the driver side opens, I hear a popping sound. I took it to my local Ford dealership and apparently it was passed warranty just two days prior so no work has been done. They advised me that the welds failed on the door and now the car needs a new door and latch that will take at least a week to complete repairs. My car has only 32,000 miles so it's fairly new. I fear that the door will eventually give out on me and not close properly.

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