NHTSA Complaint #11557056 — 2017 JEEP CHEROKEE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11557056
Vehicle	2017 JEEP CHEROKEE
Component	SERVICE BRAKES
Date of Incident	November 27, 2023
Date Filed	November 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

The car randomly activated the Electronic Parking Break and it will not disengage. I have disconnected the Battery hoping to reset the module but that did not work. This car will also randomly refuse to start or shut down. Only resetting the ECM/PCM will clear the error and get the car moving again. This is a safety concern because the Ebrake may engage while moving at high speeds. There is a warning light indicating that Ebrake needs service. There is also an unknown leak coming in from the roof and running towards the back lift gate. Water will pool in the storage section to the left and right of rear lift gate.

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