NHTSA Complaint #11556994 — 2017 TOYOTA RAV4

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11556994
Vehicle	2017 TOYOTA RAV4
Component	STRUCTURE:BODY
Date of Incident	November 1, 2023
Date Filed	November 27, 2023
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2017 Toyota Rav4. The contact stated that condensation was present inside the vehicle causing the carpet to become moist and damp. The contact stated that the front and rear carpets on the driver's and passenger's sides of the vehicle were moldy. The cause of the failure was not yet determined. The local dealer was contacted, and a service appointment was scheduled. The manufacturer was not yet notified of the failure. The failure mileage was 100,000.

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