2017 TOYOTA RAV4 — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

402

Owner Complaints

53 Crashes 38 Fires 4 Deaths

3

Recalls

ACTIVE RECALL

10

Service Bulletins

0

Investigations

Overview of the 2017 TOYOTA RAV4

The 2017 TOYOTA RAV4 has received a total of 402 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 6 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:12V/24V/48V BATTERY. 10 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Electrical System (102 complaints), Unknown Or Other (59 complaints), and Service Brakes (36 complaints).

Recalls for the 2017 TOYOTA RAV4

NHTSA has recorded 6 recalls for the 2017 TOYOTA RAV4, potentially affecting up to 7,416,006 vehicles.

Recall 23V734000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

| 1,853,568 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.

Consequence: A battery short circuit increases the risk of a fire.

Remedy: Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin...

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Recall 23V734000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

| 1,853,568 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.

Consequence: A battery short circuit increases the risk of a fire.

Remedy: Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin...

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Recall 23V734000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

| 1,853,568 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.

Consequence: A battery short circuit increases the risk of a fire.

Remedy: Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin...

View full details →

Recall 23V734000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

| 1,853,568 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.

Consequence: A battery short circuit increases the risk of a fire.

Remedy: Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin...

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Recall 19V503000 — EQUIPMENT:OTHER:LABELS

| 1,325 vehicles affected

Defect: Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.

Remedy: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.

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Recall 17V295000 — TIRES:TEMPORARY/EMERGENCY SPARE TIRE

| 409 vehicles affected

Defect: Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.

Consequence: A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.

Remedy: Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall...

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Owner Complaints for the 2017 TOYOTA RAV4

402 complaints have been filed with NHTSA for the 2017 TOYOTA RAV4. Below is a breakdown by vehicle component.

Electrical System
Complaints: 102 4 Crashes 15 Fires 3 Injuries 1 Death
Unknown Or Other
Complaints: 59 8 Crashes 5 Fires 7 Injuries 1 Death
Service Brakes
Complaints: 36 7 Crashes 3 Injuries
Exterior Lighting
Complaints: 31 1 Fire
Engine
Complaints: 30 1 Crash 12 Fires 1 Injury
Air Bags
Complaints: 19 13 Crashes 12 Injuries
Power Train
Complaints: 16
Structurebody
Complaints: 15 5 Crashes 2 Fires 4 Injuries
Fuelpropulsion System
Complaints: 12 1 Crash 2 Fires 2 Injuries 1 Death
Steering
Complaints: 12 2 Crashes 1 Injury
Vehicle Speed Control
Complaints: 11 5 Crashes 4 Injuries
Visibilitywiper
Complaints: 10 1 Crash
Wheels
Complaints: 8 1 Injury
Suspension
Complaints: 6 1 Crash 1 Injury
Seat Belts
Complaints: 4 1 Crash 1 Injury
Forward Collision Avoidance Adaptive Cruise Control
Complaints: 3
Forward Collision Avoidance Warnings
Complaints: 3 1 Crash 1 Injury
Seats
Complaints: 3 1 Crash 4 Injuries
Engine And Engine Cooling
Complaints: 2 1 Fire 1 Death
Forward Collision Avoidance Automatic Emergency Braking
Complaints: 2 1 Crash 1 Injury
Traction Control System
Complaints: 2
Back Over Prevention Rearview System Braking
Complaints: 1
Electrical System Instrument Clusterpanel
Complaints: 1
Electrical Systemcybersecurity
Complaints: 1 1 Crash
Electrical Systemignitionswitch
Complaints: 1
Electrical Systeminstrument Panelspeedometerodometer
Complaints: 1
Fuel System Gasoline
Complaints: 1
Insert Padding
Complaints: 1
Latcheslockslinkages
Complaints: 1
Structure
Complaints: 1
Tires
Complaints: 1 1 Injury
Tirespressure Monitoring And Regulating Systems
Complaints: 1
Tiressidewall
Complaints: 1
Tirestreadbelt
Complaints: 1
Vehicle Speed Controlcruise Control
Complaints: 1
Visibilitydefrosterdefoggerhvac System
Complaints: 1
Visibilitysunmoon Roof Assembly
Complaints: 1

Most Recent Complaints

#11717895 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | | N/A miles Crash 1 Injury
PCS brake has enormously engaged twice. 1. small branch fell off tree on a dirt road. brakes engaged and should not have and almost caused vehicle to slide off a 1000 foot cliff. 2. auto braked with my dog was in car and broke dogs' leg and cost a 2,000 dollar vet bill. brakes where not needed i could have easily just did a slight steering adjustment to avoid collusion. the braking prevented that and almost was also almost rearended overall, the autobrake can be disabled with a lot of work on various menus. but comes on when the car is restarted. I do this every time i restart the car. I suspect a glitch or a low voltage caused it to come back on. Also trying to always remember to do it is difficult to do. I consider this auto brake to be a huge safety risk and could cause loss of life. I am so scared by this and afraid to dive the car now. may have to take a total loss on the car I just bought. Toyota dealers said they cannot reprogram the car to prevent this serious safety risk
#11715647 | Insert, Padding | | N/A miles
While my child was sitting in his carseat, the foam head support detached from the plastic casing where it is glued together. This is not the result of any action on our part and the seat has not been in car accident. The glue just gave out.
#11710173 | VEHICLE SPEED CONTROL | | N/A miles Crash 1 Injury
I am the driver's husband and the driver was the only one in the car. I assist her to file this report The accident happened around 6 pm on 12.28.2025 My wife was involved in a single car accident in a parking lot. She made a left turn at the intersection of 192nd ave and 3rd st, and then entered into the parking lot from the north entrance. The car hit the curb as she entered the parking lot. Then the car (RAV4) started accelerating by itself, and was out of control. She cannot stop the car. To avoid going straight and hit the shops at the other end of the parking lot, she turned the wheel to one side. She hit a light post and then hit something else. The vehicle flipped over and landed on its roof. The vehicle was totaled. She was trapped inside the car unable to free herself until the ambulance, tow truck and the police arrived. By God's grace, she did not hit any other car or person and she only suffered minor injury. She was taken to the emergency room at Peace Health, examined and released after 3 hours. If you look at the RAV4, you cannot believe that she only suffered minor injury. Praise the Lord. She is still mentally shaken up by this traumatic event. Looking at the pictures of the damage to the vehicle, the car must have been traveling at a very high speed and there is no way that the driver stepped on the gas pedal intentionally. The insurance Company is Liberty Mutual Claim# [XXX] -XX The vehicle is considered total loss by the insurance company. EDR was inspected but data in the EDR was not collected. I suspect this incident was not caused by the driver, The data in the EDR will tell the true story. I asked Liberty Mutual to retrieve the data from the EDR to prove that the gas pedal was not depressed by the driver. If the car accelerated without the driver stepping on the gas pedal, then the vehicle has safety issues. I am waiting for Liberty Mutual to retrieve the data. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11703906 | UNKNOWN OR OTHER | | N/A miles
My 2017 Toyota RAV4 suddenly caught fire while it was parked in front of my home. The vehicle was turned off and had been parked for several minutes. Without any warning, flames started in the battery area and rapidly spread, resulting in a total loss of the vehicle. The Wylie, Texas Fire Department responded and extinguished the fire. Component or System Involved: Exact cause UNKNOWN. Fire appears to have originated from the engine compartment. The remains of the vehicle are available for inspection upon request by NHTSA, Toyota, or investigators. Safety Risk: This was a severe and unexpected fire with no warning and posed a serious risk to my family, neighbors, and surrounding property. The fire could have spread to my home and other vehicles nearby. It created a dangerous situation for anyone in the area. Reproduction / Confirmation: The problem cannot be reproduced because the vehicle is a total loss. No prior mechanical issues or symptoms suggested this could happen. Inspection Status: The vehicle has been inspected by the Wylie Fire Department, and my insurance company has opened a case and is investigating. Toyota USA has also opened a case (# [INSERT CASE NUMBER]) and is expected to review the incident. No final cause has been determined yet. Warning Lamps or Symptoms: There were no warning lights, messages, unusual smells, smoke, or performance issues before the fire. The vehicle showed no signs of trouble prior to the incident. Additional Details: I later verified that my VIN is included in an open recall related to potential fire risk. I believe this issue may be connected, but the cause is still UNKNOWN pending investigation.
#11702258 | ELECTRICAL SYSTEM | | N/A miles
While driving the vehicle on an uphill stretch of highway with cruise control set at approximately 65 mph, the vehicle suddenly slowed down without warning. A distinct clunk was heard at the same moment. The cruise control system attempted to restore speed, and the engine became noticeably louder, but the vehicle struggled to return to the set speed. The driver tapped the brake to disengage cruise control and manually pressed the accelerator to resume normal speed. The trip was completed without additional events. After parking, the check engine light illuminated and the cruise control system became disabled on all subsequent drives. No warning indicators were present at the time of the initial failure, and there were no vehicles ahead that would have triggered the collision-avoidance system. Two days later, the vehicle became an intermittent no-start and eventually failed to start entirely. The vehicle was towed to a dealership for inspection. Technicians confirmed an electrical malfunction and reported that the multiplex ECU was likely experiencing an internal short. A parasitic draw test showed an abnormally high current draw of approximately 113 mA, which disappeared when the dome-light fuse and later the multiplex ECU were disconnected. The failure is intermittent and appears to involve an internal electrical short within the multiplex ECU. The sudden loss of cruise control function, abrupt deceleration, and subsequent intermittent electrical behavior created a safety risk, as the electrical malfunction occurred without warning while the vehicle was in motion. The issue was confirmed by a dealership service department.

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Safety Rating for the 2017 TOYOTA RAV4

The 2017 TOYOTA RAV4 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2017 TOYOTA RAV4

Toyota Motor Corporation has issued 10 technical service bulletins (TSBs) for the 2017 TOYOTA RAV4. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

21TG01 TI Publis — ELECTRICAL SYSTEM

TI: TECHNICAL INSTRUCTIONS FOR CONSUMER ADVISORY 21TG01 12-VOLT BATTERY SIZE AND INSTALLATION INSPECTION CERTAIN 2013 ? 2018 RAV4

T-SB-0003-19_Rev — EQUIPMENT

TSB:REVISION NOTICE October 23, 2019 Rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0234-17. ? The Introduction and Software Update Procedure sections have been updated. Service Bulletin No....

T-SB-0234-17 — ELECTRICAL SYSTEM:SOFTWARE

TSB: Some 2016 - 2017 model year vehicles equipped with Entune Audio (version UU.10.48), Entune Audio Plus (version EU.10.68 or EU.20.25 or EU.20.28) or Entune? Premium Audio (CU.10.71 or CU.10.72 or CU.20.05 or CU.20.08) may exhibit 1 or more of the following conditions. SUPERSESSION NOTICE The information contained in this...

Dealer Letter 20 — EQUIPMENT:OTHER:LABELS

Our records indicate there may be several 2017 Toyota RAV4's in your inventory that may have incorrect AALA (American Automobile Labeling Act) Labels (VIN list Attached). Please inspect these 2017 RAV4 vehicles for incorrect label content and replace as necessary with the labels included with this letter.

GST-TSB-17-001 — EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

This communication is informing dealer principals, general managers, service managers & parts managers of a Technical Service Bulletin initiated by Gulf States Toyota, Inc. (GST) to inspect and repair Toyota Rav4 and Corolla vehicles equipped with a Premium Security System which exhibit improper function of the alarm due to an...

T-SB-0184-17 — BACK OVER PREVENTION

TSB: This Service Bulletin includes precautions and key points for the front camera for Toyota Safety Sense C and Toyota Safety Sense P adjustment procedures.

T-SB-0109-16 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TSB: 2017 PRE-DELIVERY SERVICE CHECK SHEET

T-SB-0110-16 — EQUIPMENT

TSB: PRE-DELIVERY SERVICE (PDS) IS A CRITICAL STEP IN SATISFYING OUR NEW CAR CUSTOMERS. CUSTOMER FEEDBACK INDICATES THE FOLLOWING AREAS DESERVE SPECIAL ATTENTION WHEN PERFORMING PDS: *CAREFUL INSPECTION FOR PAINT CHIPS/SCRATCHES AND BODY DENTS/DINGS. *PROPER OPERATION OF ELECTRICAL ACCESSORIES (INCLUDING INTERIOR LIGHT, CLOCK, AND RADIO RESET). *INTERIOR CLEANLINESS. *PROPER FUNCTION...

T-SB-0093-16 — STEERING

TSB: The Parking Assist Monitor System assists the driver during parking and parallel parking by displaying an image of the area behind the vehicle. When the D/C Cut Fuse is removed or battery terminal is disconnected, the power source to the steering angle sensor is cut off. When the D/C...

T-SB-0037-16 — EQUIPMENT

TSB: SOME 2017 MODEL YEAR VEHICLES ARE EQUIPPED WITH A SMART KEY SYSTEM, WHICH ALLOWS THE CUSTOMER TO ENTER AND START THE VEHICLE WITHOUT USING A MECHANICAL KEY. TO ENSURE THE SYSTEM IS OPERATING PROPERLY, THE SMART KEY FUNCTIONS (SMART ENTRY AND SMART START) SHOULD BE INSPECTED USING THE FOLLOWING...

NHTSA Investigations for the 2017 TOYOTA RAV4

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the TOYOTA RAV4

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Other TOYOTA Models

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