NHTSA Complaint #11556955 — 2017 AUDI Q7

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11556955
Vehicle 2017 AUDI Q7
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

We purchased a 2017 Q7 with low milage. At around 75k miles the engine started consuming oil every 1,200 miles, when previously it never required an oil change before the regularly scheduled service. The dealer always said "that is 'in spec'". This went on for over a year. Then, when we were driving cross-country for thanksgiving in 2022, the engine made a major concussive noise and we lost power while driving on the freeway at around 70mph. This almost caused a high speed collision. It was winter and we had the entire family in the car. we took it to the dealership, and the service tech recommended a compression test and borescope. No carbon build-up was found. Pressure was 'ok' in all cylinders. There were codes showing a fuel injector misfire, so the dealer recommended replacing all of them. The repair was done, but we've continued to have excessive oil consumption, the engine continues to run rough, and we occasionally get 'drive system malfunction' errors. When driving cross country in sub-freezing winter weather, last week, the engine lost power again. I stopped at the nearest Audi service center two hours later, and the tech found that the spark plugs had significant carbon fouling. Spark plugs were replaced. Engine continues to consume too much oil. Based on my research, it appears that this is a known issue, with several class action lawsuits. The Q7 does not appear to be part of these suits (yet), but there are posts and forums all over the internet with owners reporting this problem.

Related Complaints for the 2017 AUDI Q7

Other ENGINE Complaints

#11712628 Car has a burnt cylinder from excessive oil consumption due to poor piston ring design. These engines are prone to fa...
#11708802 Catastrophic Engine failure while driving on highway with family. System gave error codes DTC P054A, DTC P0301, DTC P...
#11693004 I am submitting this complaint regarding a serious safety issue I experienced with my vehicle. Shortly after startin...
#11686163 My 2017 Audi Q7 Prestige 3.0T 6Cyl GAS CREC Supercharged has experienced repeated, serious failures involving the eng...
#11666285 The issue is related to Audi TSB 2048402/3. 2017 Audi Q7 3.0T. First the an engine light appears, then get Drive Syst...

Recent Complaints for the 2017 AUDI Q7

#11717230 POWER TRAIN The contact owns a 2017 Audi Q7. The contact stated that while driving approximately 65 MPH, the contact became aware...
#11712720 EXTERIOR LIGHTING The car is displaying "Right front marker light defective". This lessens the visibility when turning. This problem is...
#11710168 EXTERIOR LIGHTING Getting error message that the "Front Right Side Marker Light Defective". The light appears to be operational. Search...
#11708802 POWER TRAIN Catastrophic Engine failure while driving on highway with family. System gave error codes DTC P054A, DTC P0301, DTC P...
#11708802 UNKNOWN OR OTHER Catastrophic Engine failure while driving on highway with family. System gave error codes DTC P054A, DTC P0301, DTC P...
Check any vehicle history by VIN - Free vehicle history report