NHTSA Complaint #11556809 — 2013 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11556809
Vehicle	2013 FORD EXPLORER
Component	STEERING
Date of Incident	November 1, 2023
Date Filed	November 25, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

While driving I’ve been having trouble with my steering wheel getting stuck when I make turns. Or just locking up randomly without movement. I then have to shut my car off and restart. It has almost caused me to wreck on multiple occasions. I’ve taken my car to two different mechanic shops and I was told by both that I would need to take my car into the dealership because the steering is electric. The dealership quoted me a price for 3 grand to have it fixed. This needs to be on the recall list immediately as I’ve found this to be a major issues for this make and model. Very dangerous! Be careful.

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