NHTSA Complaint #11556745 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11556745
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

This is my 4th HCU/ABS Failure. 3 Priors were replaced/reported in FEB/March to NHTSA. ABS / HCU System Failed. My safety was directly impacted. Various warnings and lights on the dash lit up with "Service Electronic Braking System". When the ABS / HCU system has an issue, it deactivates the cruise control, ABS System, traction control, and parking detection system. This can cause a sudden and unexpected deceleration or loss of vehicle control, as the traction control system also shuts off without warning. The dealer is able to verify the issue. I have taken the truck to the dealer, who is reporting a part shortage and multi-month backorder for the part. This is a huge safety issue, and could have killed me and my children. This should become an immediate recall since it directly impacts the safety features of the vehicle as well as the cruise control system, which may suddenly deactivate and cause sudden deceleration. Various warning lamps display. BRAKE, ABS, Traction CONTROL.

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