NHTSA Complaint #11556603 — 2017 KIA NIRO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11556603
Vehicle 2017 KIA NIRO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

Car stalled, overheated due to coolant leaking into car parts which is causing catyllac converter to not work correctly. The issue is not with the catillac converter but the faulty piece that causes coolant leaking. This is a known issue amongst Niro Users. KIA is illegally forcing customers to purchase the most expensive part instead of bypassing so that the heat exchange system doesn’t leak into converter. The same issue affects the EV model which KIA has recalled but they refuse to add the hybrid to the recall list. Please help. The repair is $3,000 and customers that have paid to fix only end up in the same position moths later with the same issue. I reported the issue to KIA and my claim was denied.

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