NHTSA Complaint #11704438 — 2017 KIA NIRO

The contact owns a 2017 Kia Niro. The contact stated that while operating the vehicle, the message "Engine Overheated - Turn Engine Off" was displayed with white smoke coming from the exhaust system. Upon inspection, it was discovered that the coolant level was extremely low. The contact stated that coolant was added to the reservoir; however, hours later the coolant level was low again. The vehicle was towed to the local mechanic, who diagnosed the vehicle and determined that the head gasket was blown and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 112,000.