NHTSA Complaint #11708835 — 2017 KIA NIRO

The contact owns a 2017 Kia Niro. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact used a personal code reader and retrieved a fault code related to the evaporative emissions. The contact replaced the gas cap. The contact stated that the failure persisted. The vehicle was then taken to an independent mechanic, who diagnosed the vehicle with internal failure. The independent mechanic provided the contact with the Manufacturer's Service Action Number: SA395. The contact was informed that the failure might be related to the evaporative emissions system. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 135,000.