NHTSA Complaint #11556230 — 2021 FORD F-150

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11556230
Vehicle	2021 FORD F-150
Component	POWER TRAIN
Date of Incident	June 15, 2023
Date Filed	November 21, 2023
Mileage	31,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2021 Ford F-150. The contact stated while stopped the vehicle was at a stop light, the vehicle displayed a message reading "Service Advanced Auto Track," requiring the vehicle to be shifted into park and restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The engine kill switch warning light was illuminated. The vehicle was taken to three individual dealers, who were all unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 31,000.

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