NHTSA Complaint #11556031 — 2017 KIA SOUL

The contact owns a 2017 Kia Soul. The contact stated while driving 30 MPH, the vehicle made an abnormal sound, the vehicle lost power and the engine became inoperable. The check engine and oil warning lights were illuminated. The vehicle was towed to the residence. The vehicle was diagnosed by an independent mechanic. The contact was informed that the failure was due to a faulty engine. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 89,200.