NHTSA Complaint #11555774 — 2021 CHRYSLER PACIFICA

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11555774
Vehicle	2021 CHRYSLER PACIFICA
Component	ELECTRICAL SYSTEM
Date of Incident	November 15, 2023
Date Filed	November 18, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

While driving 70 mph on the highway with my three children in the car, my engine suddenly and without warning, shut off. I had to coast over to the shoulder and wait for help. The dash displayed the warning "service charging system" and would not let me put the car in drive. I was VERY lucky that there weren't any cars around me when my acceleration suddenly stopped so I was able to get over on the highway. The car stalled in an unsafe place and left my children and me at risk of being hit from behind while waiting for help. I got the car to the dealer and they have informed me that this was caused by total transmission failure. This was a HIGHLY unsafe situation and it could have ended much worse for my family, and those in vehicles around us!

Related Complaints for the 2021 CHRYSLER PACIFICA

Other ELECTRICAL SYSTEM Complaints

#11719236 — February 19, 2026 — The Electric Coolant Heater (ECH) failed (Error Code P0E15), which is a critical component of the High Voltage Batter...

#11715665 — February 4, 2026 — Went to start vehicle and it was possessed. Would not turn over. Wipers lights everything was going off. Could not ge...

#11711996 — January 20, 2026 — I am reporting a safety defect involving my 2021 Chrysler Pacifica Hybrid. The vehicle experiences repeated hybrid s...

#11705779 — December 18, 2025 — Reversing onto roadway and shifted from reverse to drive via rotary dial and vehicle went into park and would not mov...

#11700402 — November 19, 2025 — While driving down the highway at 70 miles per hour ater driving 2.5 hours our 2021 Pacifica hybrid minivan flashed a...

Recent Complaints for the 2021 CHRYSLER PACIFICA

#11718575 — UNKNOWN OR OTHER — February 17, 2026 — The back up camera does not work intermittently. The screen is just black. This was supposed to be resolved as part o...

#11716949 — SUSPENSION:FRONT:WHEEL BEARING — February 10, 2026 — The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving approximately 30 - 35 MPH, there was...

#11716949 — WHEELS:HUB — February 10, 2026 — The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving approximately 30 - 35 MPH, there was...

#11716357 — POWER TRAIN — February 6, 2026 — I was driving my Pacifica, got the warning light telling me to pull over. The van lost power 3/4 way up a hill blocki...

#11714476 — STEERING — January 30, 2026 — If I am trying to park and going like 10 miles an hour and start turning the steering wheel, it starts shaking. And i...