NHTSA Complaint #11555631 — 2018 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11555631
Vehicle 2018 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Need new engine block. First issue was with A C/S: VEHICLE TOWED IN. CUSTOMER STATES CHECK ENGINE LIGHT IS ON AND VEHICLE STALLED OUT - CHECK AND ADVISE 59FOZ REPLACE ENGINE EVAP VALVE - AUTH#A211102572- at 43,012 miles. Second incident was at 64,309 miles -- A C/S: CUSTOMER STATES WHEN SITTING AT RED LIGHT , WHEN VEHICLE IDDLE AND THE ENGINE SHUT OFF INTERMITTLEY AND SOMETIME IT WILL PUDDLE LIKE NOT GAS 00 AUTH#A230602080 - WARRANTY SOLUTION 2106 CEXT 2108 CEXT 2432.00 2432.00 1 DS7Z*6256*A SPROCKET - CAMSHAFT 100.83 100.83 100.83 1 DS7Z*6256*B SPROCKET - CAMSHAFT 136.50 136.50 136.50 2 4M5Z*6M282*A BOLT - OIL SUPPLY 9.17 9.17 18.34 1 CN1Z*6M280*F SOLENOID - ENGINE VARIABLE TIM 70.67 70.67 70.67 1 CN1Z*6M280*E SOLENOID - ENGINE VARIABLE TIM 48.83 48.83 48.83 1 BE8Z*6A340*A BOLT 3.60 3.60 3.60 1 DS7Z*6584*B GASKET - VALVE ROCKER ARM COVE 5.95 5.95 5.95 5 XO*5W20*BSP OIL - ENGINE 4.29 4.29 21.45 1 BM5Z*2A572*A GASKET - VACUUM PUMP 3.18 3.18 3.18 1 *W717236*S300 RING 0.81 0.81 0.81 1 DS7Z*9229*B KIT - "O" RING 13.84 13.84 13.84 PARTS: 424.00 LABOR: 2432.00 OTHER: 0.00 TOTAL LINE A: 2856.00 64309 DIAGNOSED AND REPLACED FAILED VCT SOLENOIDS AND CAM PHASERS. REPLACED TIMMING BELT AND ROAD TESTED OK **************************************************** B MULTI POINT INSPECTION 99P ADDITIONAL PART NOT COVERED BY WARRANTY SOLUTION 2106 CP 0.00 0.00 1 BE8Z*6268*C BELT - TIMING 83.33 83.33 83.33 1 MU2Z*6731*A KIT - ELEMENT & GASKET - OIL F 8.18 8.18 8.18 00 MISC 2106 ISP (N/C) 1 BM5Z*6312*A PULLEY - CRANKSHAFT (N/C) PARTS: 91.51 LABOR: 0.00 OTHER: 0.00 TOTAL LINE B: 91.51 and on September 20, 2023 engine failure requiring new engine block at 68,000 miles.

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