NHTSA Complaint #11555609 — 2014 HONDA ACCORD

The contact owns a 2014 Honda Accord. The contact stated while his daughter was driving at various speeds, the steering wheel inadvertently jerked to the right and became firm. The power steering warning light was illuminated. The contact's daughter was able to veer to the side of the road. The contact stated that his daughter turned off and restarted the vehicle, and the steering wheel operated as needed. Additionally, the contact stated that the failure also occurred while at a complete stop at a traffic light. The contact's daughter turned off and restarted the vehicle, and the steering wheel operated as needed. The contact stated that the failure had been recurring more frequently. The dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic test. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, but the cause of the failure could not be determined. The mechanic related the failure to TSB Number: 15-055 and referred the contact to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.