NHTSA Complaint #11700426 — 2014 HONDA ACCORD

On 11/18/2025, while driving my 2014 Honda Accord 2.4L (VIN: [XXX] ), I experienced a sudden and dangerous safety failure. Without any warning, the steering became extremely hard and almost locked, making it nearly impossible to turn or control the vehicle. At the same moment, several warning indicators appeared on the dashboard, including: ABS warning VSA warning Brake System warning Because of this failure, the vehicle became unsafe to operate, and I was forced to stop. I could not continue driving due to the risk of losing control of the car. When I checked the recall information online, the system showed that my VIN has an active recall notification, but when I took my vehicle to the dealership (Victory Honda of Plymouth), they informed me that my specific issue is not covered under that recall, even though the symptoms match known ABS/VSA safety failures. The dealership stated that they will not repair the ABS/VSA issue unless I pay out of pocket, despite the steering nearly locking and the vehicle becoming unsafe. Since this involves loss of steering control, it represents a major safety hazard that could lead to a crash. I am requesting an investigation and guidance on whether this failure should be considered a safety-related repair and whether my VIN should be reviewed for inclusion in the recall, given the severity of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)