NHTSA Complaint #11555607 — 2017 MAZDA MAZDA6

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11555607
Vehicle	2017 MAZDA MAZDA6
Component	ELECTRICAL SYSTEM
Date of Incident	November 1, 2023
Date Filed	November 17, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The infotainment system will have repeated ghost touches rendering the screen virtually useless. This is a known issue that mazda is not repairing and they are making the car owner responsible on paying for the fix of their broken product.

Related Complaints for the 2017 MAZDA MAZDA6

Other ELECTRICAL SYSTEM Complaints

#11718687 — February 18, 2026 — Ghost touch concern on infotainment touchscreen, similar/same as SSPB6 which was issued for earlier Mazda3 models and...

#11634413 — January 6, 2025 — Infotainment system continually has ghost touches and opens apps, changes radio stations glitches on the screen while...

#11595855 — June 22, 2024 — The infotainment system randomly changes screens, places calls, alters routes while vehicle is in use. It makes for a...

#11593467 — June 10, 2024 — The issue I'm experiencing seems to be common, and is called the "infotainment ghost touch screen issue" The electric...

#11584920 — April 24, 2024 — The infotainment system on my car randomly repeatedly and frequently registers inputs when I am not making any. This ...

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