NHTSA Complaint #11718687 — 2017 MAZDA MAZDA6
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11718687 |
| Vehicle | 2017 MAZDA MAZDA6 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
Ghost touch concern on infotainment touchscreen, similar/same as SSPB6 which was issued for earlier Mazda3 models and extended to other Mazda models. When car is on and touchscreen is not disabled, it exhibits phantom touches, making it unsafe and unusable as it acts like it is being tapped all across the screen. this is especially dangerous when using the navigation which was nearly a $1000 added cost, as it stops the map from being centered on the car location and moves the viewport around as the phantom touches occur.
Related Complaints for the 2017 MAZDA MAZDA6
Other ELECTRICAL SYSTEM Complaints
#11634413
Infotainment system continually has ghost touches and opens apps, changes radio stations glitches on the screen while...
#11595855
The infotainment system randomly changes screens, places calls, alters routes while vehicle is in use. It makes for a...
#11593467
The issue I'm experiencing seems to be common, and is called the "infotainment ghost touch screen issue" The electric...
#11584920
The infotainment system on my car randomly repeatedly and frequently registers inputs when I am not making any. This ...
#11572109
2017 Mazda 6 with the dreaded "ghost touch" on the infotainment system. Driving along, the screen freaks out, volume...
Recent Complaints for the 2017 MAZDA MAZDA6
#11709957
Carry Handle, Shell, Base
The car seat involved is a Nuna RAVA convertible car seat that was sent to the manufacturer solely due to a safety re...
#11709957
Insert, Padding
The car seat involved is a Nuna RAVA convertible car seat that was sent to the manufacturer solely due to a safety re...
#11709957
Other/I am not sure
The car seat involved is a Nuna RAVA convertible car seat that was sent to the manufacturer solely due to a safety re...
#11701744
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On a clear lane with the forward car 5 car lengths away with traffic flowing, the Automatic Emergency Braking (AEB) a...
#11701744
FORWARD COLLISION AVOIDANCE: WARNINGS
On a clear lane with the forward car 5 car lengths away with traffic flowing, the Automatic Emergency Braking (AEB) a...