NHTSA Complaint #11555540 — 2018 DODGE JOURNEY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11555540
Vehicle	2018 DODGE JOURNEY
Component	ENGINE
Date of Incident	November 4, 2023
Date Filed	November 16, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

Car shuddered while driving, started making metal clanging noises’ and stalled in the middle of an intersection. I just had it worked on and had to fully replace the transmission (approximately $4000) due to the torque converter shredded metal in the transmission and seized up. Car after stalling would not go into reverse or drive. Would start up, but once in gear would make loud metal clanging sounds and shut down. No warning lights shown on dashboard.

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