NHTSA Complaint #11555530 — 2020 KIA SOUL ENGINE

Complaint Details

ODI Number	11555530
Vehicle	2020 KIA SOUL
Component	ENGINE
Date of Incident	August 15, 2023
Date Filed	November 16, 2023
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	1
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

Unresolved Recall. The vehicle was under recall in 2019 and should not have been sold by JTs Kia in Columbia, SC. The piston oil rings were affected in the 2019 recall and also caused an issue for the 2020 Kia Souls. The car was sold under recall. Once the revised recall came out in 2021 JTs Kia did not properly resolved the issue and later the car engine overheated and caught fire. JTs Kia Never took responsibility and told the South Carolina Department of Consumer Affairs that the Kia Corporation will not honor any repairs. The car was no longer able to turn on and JTs KIA is still selling these dangerous cars that has had piston oil ring issues since 2010

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