NHTSA Complaint #11555507 — 2016 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11555507
Vehicle 2016 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The catalytic converter needs to be replaced. This 2016 Kia Soul has been leaking or burning oil for over a year. I would have to either get my oil changed or put more oil in around 3,000 miles (It recommended to get an oil change every 5,000 miles with synthetic oil). I don't see oil on the ground, so it's either burning oil or leaking into the catalytic converter or elsewhere. I had the PI2002B done, but my car did not qualify for the SC176, 20V750, or SC200 recalls by one year. All of these recalls could affect the engine and catalytic converter. I have also brought it into the dealership at least four times in the last 2.5 years because the check engine light came on. The first time is when they performed the PI2002B (Product Improvement Campaign). Two times they said I needed a new gas cap. The last time they said I needed to have a consumption test done. 100 miles into the consumption test my car became extremely sluggish and made a slight rattling noise at 65 mph. I think the 2016 should have been under the aforehand recalls.

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