NHTSA Complaint #11555306 — 2019 FORD ECOSPORT

The low oil level indicator light went on while I was driving in my 2019 Ford EcoSport. I stopped at an auto parts store and had them add oil. The light did not go off when we tried to clear the sensor. I drove it home (about a mile) and it struggled to pick up speed and the engine started to knock. I did some research on the model and the government is currently looking into to this issue and there are several lawsuits. All have indicated they were just out of the warranty and the entire engine needed to be replaced. It is going to cost me thousands of dollars to fix this. I was told that there is not indication that there are any issues with the engine or fuel pump until it is too late. There is an open case with the NHTSA (SSM 48093) so this is a very well known issue and will continue to get worse with other EcoSport drivers as they near 60,000 miles. It is HORRIBLE business practice to do this to customers. I now have to pay thousands of dollars for a problem I did not know about it was too late. Ford needs to take responsibility for this.