NHTSA Complaint #11555270 — 2016 FORD EDGE

The contact owns a 2016 Ford Edge. The contact stated that the Evaporative Emission Control (EVAP) system was previously replaced. The contact stated that a month later, the check engine warning light illuminated. The contact stated while driving at various speeds, the vehicle was shuddering abnormally. The contact stated that the failure also occurred while coming to a complete stop. Additionally, there was white smoke coming out of the exhaust pipe. The contact stated that the check engine warning light had been illuminating intermittently. The contact's father and husband reset the check engine warning light several times, performed several inspections and tests, and replaced the fuel filters and air filters; however, the failure persisted. A certified Ford independent mechanic inspected the vehicle and determined that there was coolant intrusion in cylinder #2. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The failure mileage was unknown.