NHTSA Complaint #11555221 — 2023 FORD F-150 LIGHTNING BEV

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11555221
Vehicle	2023 FORD F-150 LIGHTNING BEV
Component	ELECTRICAL SYSTEM
Date of Incident	November 14, 2023
Date Filed	November 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The Sync 4 main display reboots very often. It has occurred over 30 times in 10k miles. I am considering this a safety issue as it often happens shortly after startup of the vehicle, and prevents the backup cameras from functioning. In fact, it has rebooted the screen while I was reversing probably five times. Ford has had numerous software updates and yet this problem remains endemic across multiple owners that I have spoken to.

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Recent Complaints for the 2023 FORD F-150 LIGHTNING BEV

#11708989 — SERVICE BRAKES — January 5, 2026 — I was driving at 45 miles an hour. With no warning, the car had 28 warnings pop up and it just died with no warning. ...

#11708989 — STEERING — January 5, 2026 — I was driving at 45 miles an hour. With no warning, the car had 28 warnings pop up and it just died with no warning. ...

#11701060 — EXTERIOR LIGHTING — November 23, 2025 — My f150 lightning won't drive wben put in Drive. Then all the sudden it goes forward when not expecting it and we al...

#11701060 — UNKNOWN OR OTHER — November 23, 2025 — My f150 lightning won't drive wben put in Drive. Then all the sudden it goes forward when not expecting it and we al...

#11693814 — EXTERIOR LIGHTING — October 16, 2025 — Earlier this year, I filed NHTSA ID 11663872 when I noticed moisture collecting in the brake light assembly on my tru...