NHTSA Complaint #11555038 — 2018 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11555038
Vehicle 2018 FORD F-150
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

When cold starting the vehicle, it makes a loud knocking noise for several seconds. I looked this up online and apparently it's a problem with the Cam Phasers. A recall was issued for trucks made in two of their plants. Left unrepaired, this will cause slack in the timing chain, which can lead to severe engine damage. I was never notified of this recall. When I began to hear the noise, I went to the dealer to get the diagnosis and repair. The dealer informed me of the recall and that it had expired. My repair estimate is $3600 + tax. In the 4 1/2 years I've owned the vehicle, I moved 4 times, which may have been why I never received the recall notice. I believe since this is a known manufacturing defect, it should be covered no matter the circumstances.

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