NHTSA Complaint #11555021 — 2023 RIVIAN R1S

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11555021
Vehicle	2023 RIVIAN R1S
Component	ELECTRICAL SYSTEM
Date of Incident	November 13, 2023
Date Filed	November 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

Rivian released a software update that bricked my vehicle. It is drivable but the infotainment screen and safety features are inaccessible. It is unclear what features work and which ones do not. Rivian has only released limited information on Reddit, and there has been no other formal communication to impacted owners. Customer service said it was aware and that the team was working on a resolution, but this is a major red flag and should be investigated. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Related Complaints for the 2023 RIVIAN R1S

Other ELECTRICAL SYSTEM Complaints

#11708710 — January 5, 2026 — On five separate occasions the airbag system on my car has become inoperable. Starting in July 2025 I noticed an airb...

#11664025 — May 30, 2025 — I pulled into my semicircle, long driveway as I do every morning, and stopped at the top by releasing my foot off the...

#11600671 — July 10, 2024 — What component or system failed or malfunctioned, and is it available for inspection upon request? — ACCELERATOR PEDA...

#11599545 — July 6, 2024 — I received a critical safety recall regarding side air bags from Rivian regarding my 2023 R1S on June 14. After multi...

#11571793 — February 14, 2024 — (1) Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: "Critic...

Recent Complaints for the 2023 RIVIAN R1S

#11708710 — AIR BAGS — January 5, 2026 — On five separate occasions the airbag system on my car has become inoperable. Starting in July 2025 I noticed an airb...

#11708710 — SEAT BELTS — January 5, 2026 — On five separate occasions the airbag system on my car has become inoperable. Starting in July 2025 I noticed an airb...

#11690848 — UNKNOWN OR OTHER — October 1, 2025 — The horn is far to quiet to be heard by other drivers. This creates a dangerous situation in many common circumstance...

#11664025 — STRUCTURE:BODY — May 30, 2025 — I pulled into my semicircle, long driveway as I do every morning, and stopped at the top by releasing my foot off the...

#11664025 — UNKNOWN OR OTHER — May 30, 2025 — I pulled into my semicircle, long driveway as I do every morning, and stopped at the top by releasing my foot off the...