NHTSA Complaint #11554895 — 2017 FORD FOCUS
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11554895 |
| Vehicle | 2017 FORD FOCUS |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 42,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | DC |
Consumer Description
The contact owns a 2017 Ford Focus. The contact stated that the check engine warning light was illuminated. While driving at unknown speeds, the vehicle stalled. Upon restarting the vehicle, the vehicle stalled again. The contact stated that the fuel gauge was reporting inaccurately. The mileage displayed the wrong reading. The contact was unable to use the specified fuel and had to use a higher-octane fuel. The vehicle failed to accelerate above 30 MPH. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle had failed inspection. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated the failure was related to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The approximate failure mileage was 42,000.
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